1. Defining the purchasing function in your organization * Determining the objectives, structure and process * Explaining the elements of procurement policy * Distinguishing calculation of purchasing gains, cost savings and performance measurement * Comparing with the best practices in the business
2. Managing purchasing team and its network * 3 triangles of performance * Management styles * The role of the manager * Purchasing skills * Management and delegation: listening, empowerment, motivating, moving forward * Managing hierarchical and functional relationships * Maintaining cooperative relations * Giving advisement and supporting buyers effectively * Handling difficult situations * Setting ethical rules
4. Developing supplier management strategies * Supplier performance measurement system * Strategy of supplier re-positioning * Positioning of supplier relationship * Strategy of supplier integration * Supplier risk management
5. Remaining vigilant about contract negotiations * Key legal points in contracts * Key legal points for purchasing managers * Risks for purchasing * Identifying power balances * The roles and postures to adopt in negotiation
6. Managing supplier relationship * Helping suppliers to succeed: quality, cost, time, service * Code of Ethics